FAQ

1. What types of products do you offer?
We offer a curated selection of high-quality apparel, toys, scratchers, and accessories for both dogs and cats — all designed with comfort, style, and fun in mind.

2. Do you ship internationally?
Yes, we offer worldwide shipping! No matter where you are, we’re happy to deliver a little Pawthentic love straight to your doorstep. Shipping times and fees may vary depending on your location.

3. How long does shipping take?
Orders are processed within 1–2 business days. Standard shipping typically takes 3–7 business days depending on your location.

4. Can I return or exchange an item?
Yes! We offer hassle-free returns within 14 days of receiving your item. The product must be unused and in original packaging. Read our [Return Policy] for full details.

5. How do I choose the right size for my pet?
Each product page includes a sizing guide. If you’re unsure, feel free to contact us — we’re happy to help!

6. Are your materials pet-safe?
Absolutely. All our products are made with safe, durable, and pet-friendly materials you can trust.